Privacy policy

Senyan Trade Privacy Policy

This Privacy Policy (hereinafter referred to as "the Policy") applies to all services provided by Senyan Trade (hereinafter referred to as "we", "us" or "Senyan Trade") through the official website www.senyantrade.com.cn (hereinafter referred to as "the Website"). It is formulated to clarify the scope, methods, purposes and protection measures of our collection, use, storage and disclosure of user information, as well as the rights and obligations of users in relation to their personal information. By accessing and using the Website and related services, you agree to the content of this Policy. If you do not agree with any part of this Policy, please stop using the Website and related services immediately.

1. Scope of Information Collection

1.1 Personal Information: When you visit the Website, register an account, consult business, place orders or carry out other cooperative behaviors, we may collect necessary personal information from you to provide services, including but not limited to your name, contact information (phone number, email address), company name, job title, and relevant information required for transaction execution (such as delivery address, payment-related information). We will only collect personal information that is necessary for the provision of services and with your explicit consent.

1.2 Non-Personal Information: When you access the Website, our server will automatically record non-personal information related to your visit, including but not limited to your IP address, browser type, operating system, access time, access pages, and click-through data. This information is anonymized and cannot be used to identify your personal identity independently.

2. Purposes of Information Use

2.1 To provide and optimize services: We use the collected information to respond to your inquiries, handle your orders, complete transactions, and provide after-sales services. At the same time, we analyze user behavior through non-personal information to optimize the Website's functions, improve service quality, and enhance your browsing and use experience.

2.2 To ensure information security: We use relevant information to verify user identity, detect and prevent fraudulent behaviors, security risks, and illegal acts, so as to protect the legitimate rights and interests of you and us.

2.3 To send necessary notifications: We may use your contact information to send you service-related notifications, such as order status updates, policy changes, and important business reminders. You can unsubscribe from non-essential promotional information according to the prompts.

2.4 To comply with legal obligations: We may use and disclose your information in accordance with the requirements of laws, regulations, judicial decisions or administrative orders.

3. Storage and Protection of Information

3.1 Storage period: We will store your personal information for the period necessary to achieve the purposes stated in this Policy, or in accordance with the minimum period required by relevant laws and regulations. After the storage period expires, we will delete or anonymize your personal information in a safe manner.

3.2 Protection measures: We have formulated strict data security management systems and taken multiple technical and management protection measures, including but not limited to data encryption, access authority control, security audit, and anti-virus software updates, to prevent your personal information from being leaked, stolen, tampered with or damaged. We will also regularly train our employees on privacy protection to enhance their awareness of information security.

4. Disclosure of Information

4.1 We will not actively disclose your personal information to any third party without your explicit authorization, except in the following circumstances:

Third-party service providers who provide services for us (such as logistics companies, payment institutions), and such third parties are required to abide by relevant confidentiality obligations and only use the information for the purpose of providing services to us;
Disclosure is required in accordance with laws, regulations, judicial decisions, administrative orders, or the requirements of relevant government departments;
To protect the legitimate rights and interests of Senyan Trade, users or other third parties, such as investigating and handling illegal or fraudulent behaviors;
Information that has been anonymized and cannot identify any individual.

5. User's Rights

You have the right to access, correct, supplement or delete your personal information stored by us. If you need to exercise the above rights, please contact us through the contact information provided in this Policy. We will verify your identity in a reasonable manner and respond to your request within the time limit specified by law.

You have the right to cancel your account on the Website. After account cancellation, we will stop providing you with corresponding services and handle your personal information in accordance with relevant laws and regulations and the provisions of this Policy.

6. Changes to the Policy

We may update this Policy in accordance with changes in laws, regulations or business needs. When the content of the Policy is updated, we will prominently display the updated content on the homepage of the Website or notify you through other appropriate channels. The updated Policy will take effect from the date of announcement. We recommend that you regularly check the latest version of this Policy.

7. Contact Information

If you have any questions, suggestions or complaints about this Privacy Policy or the handling of your personal information, please contact us through the following ways:

Email: [Please fill in the official email address]

Phone: [Please fill in the official phone number]

Address: [Please fill in the official address]

We will reply to your inquiry as soon as possible after receiving it.

This Privacy Policy shall take effect on [Date]